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Owned and operated by Pulse Sanctuary, our team is ready to answer questions about saunas, cold plunges, and red light therapy panels.
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Frequently Asked Questions
How long does shipping take?
Orders are processed within 1 to 3 business days, with transit taking 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. For full details on conditions and how to initiate a return, please refer to our Return Policy page.
Can I exchange my product for a different model?
If you need a different sauna, cold plunge, or red light therapy panel, please contact us within the return window. We will walk you through the exchange process and help you find the right fit for your space.
How do I choose between a sauna, cold plunge, or red light therapy panel?
Each product supports a different aspect of your home wellness routine. Saunas offer heat-based relaxation, cold plunges provide cold exposure, and red light therapy panels deliver targeted light wavelengths. Our team is happy to help you decide based on your goals and available space.
What kind of power or space requirements should I plan for?
Requirements vary by product. Saunas and red light therapy panels each have specific electrical and clearance needs, while cold plunges need access to a water source and adequate drainage. Product pages include detailed specs, and our team can help you plan ahead.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Thoughtfully Selected Products
Every sauna, cold plunge, and red light therapy panel is chosen for quality, durability, and lasting value.
30-Day Returns
If something is not the right fit, our return process is straightforward and backed by our Return Policy.
